Refund Policy

Noor Kamaliya Educational Society is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. NKES expects that all donors will exercise due care and diligence while making donations. NKES also recognizes that a donation may be made erroneously or donors may change their minds.

NKES will examine each request for refund of donation and endeavor to make the refund. NKES may also seek further information/documents and donors must co-operate in this regard.

However, Noor Kamaliya Educational Society is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

  • If you would like your donation to NKES to be refunded,
  • You must request NKES in writing or by email for a refund and Your request must reach NKES within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
    • Made the donation online, electronically, or through other means, OR
    • Handed over the cheque/demand draft to Noor Kamaliya Educational Society or someone authorized by Noor Kamaliya Educational Society for this purpose, OR
    • Despatched the cheque/demand draft to Noor Kamaliya Educational Society by other means.

The written request stating the reason for requesting the refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

  • Donation amount
  • If the donation was made through cheque/draft, please provide Cheque/Draft no.
  • If the donation was made through a credit card, please provide the Transaction ID).
  • If the donation was made online, please provide Donation-ID or Transaction ID.